DESIGN A NEXT-LEVEL SALES EXPERIENCE
Apply the mindset and methods of design thinking to unlock your sales team’s ability to anticipate customer needs and respond to shifting landscapes.
Map your customer journey and gain a deep understanding of pain-points and jobs to be done so you can reimagine your sales process. Deliver value through understanding and apply the mindset, process, skills and tools of design thinking. Empathy is the key to creating deeper customer relationships and long-term results.
With Design Thinking for Sales, learn how to research, imagine, co-create and prototype better products, services, processes and experiences. Put the customer first to discover how value can be created.
Impact Of Design Thinking for Sales
MERGE TECH AND DESIGN
Explore ways to incorporate new understandings with technology and data at scale. Make testing, feedback and improvement part of the process.
Shift your sales culture from one of haggling and objections to one of service. Don’t just solve problems for your customer, anticipate solutions.
Discover ways of deepening customer relationships and boost your bottom line while you’re at it.
What your peers say
The program was relevant and, best of all, applicable. The participants enjoyed the manner in which the information was delivered and the friendly, open feel about the program. The activities were challenging and complemented the innovation content well. The program has resulted in increased self-awareness and an ability to assist others to be innovative. Thanks a million for a fantastic program.
We had engaged Human Inc to conduct the Design thinking and Agile programmes for our Consumer Banking Division. Christopher had taken the effort to understand our needs and was able to customise these two programmes for CIMB. The participants fund the programmes engaging and insightful. He had used appropriate training techniques and methodologies to keep the participants engaged
Invite Human Inc to deliver an inspiring keynote or a “talkshop” at your next luncheon or to kick-off an internal meeting.
Struggling for time and need a short but impactful intervention? Book a workshop for your training calendar.
Solution Design Lab
Research, design, build and test a solution prototype with real users in 5 days.