Delightful digital banking
Delightful digital banking Accelerating bank-wide customer-centricity and product innovation Challenges Lack of competitive edge due to low innovation ability Overly focused on incremental improvements instead
We have powered world-leading organisations to drive their business model innovation, delightful customer experience and culture transformation through our Human-Centred Design practice.
Delightful digital banking Accelerating bank-wide customer-centricity and product innovation Challenges Lack of competitive edge due to low innovation ability Overly focused on incremental improvements instead
Innovating insurance offerings Product team from insurance industry looking to differentiate their offerings, fast Challenges Low customer attraction with existing product portfolio Poor stakeholder alignment
Customer Centric Strategy: Organisational Revamp Co-designing future strategy and organisational roadmap with c-suite and board Challenges Low current impact of existing services Traditional mindsets, siloed
Culture Activation: Senior Leadership Driving Innovation Empowering enterprise leaders to change their game Challenges Leaders felt stuck in BAU, with no time to think strategically
Agile Leadership: Driving collaboration, agility and ownership in daily ways of work Installing future ways of working for remote regional teams across 5 countries Challenges
Design Thinking: Scaling Innovation Culture as part of Digital Drive Organisation-wide drive to activate Design & Innovation practice in daily ways of working Challenges Lack
