Design Thinking Fundamentals

Unlock Innovation. Transform Challenges into Opportunities.

Harness the power of Design Thinking to drive creative problem-solving, foster collaboration, and deliver impactful solutions.

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Course Details

1. Next available session (2025)

13 March 2025 | 19 May 2025

2. Duration

16 hours (2 days)

3. Location

Kuala Lumpur City Center

4. Investment

RM 3,500 (HRD claimable)

5. Post-course support

Complimentary toolkit with bonus resources

Services

DON'T FALL BEHIND

Why this matters now

Design-led companies outperform the S&P 500 by 219%

(Design Management Institute).

Design Thinking is revolutionising how organisations solve problems and innovate.

Teams equipped with Design Thinking tools and mindsets collaborate more effectively and produce better outcomes.

Leaders who embrace Design Thinking create alignment and inspire impactful solutions across their teams.

Our Track Record

+350

Clients in >20 countries

+55,000

Professionals impacted

+300

Solutions for customers

NPS

What you'll walk away with

The ability to solve business challenges using Design Thinking frameworks.

Tools to conduct effective user research and uncover actionable insights.

Techniques for generating and prioritising creative ideas that align with your goals.

Skills to create prototypes and test solutions quickly and effectively.

Methods & frameworks
you'll master

Uncover user insights

User Research

Host user interviews to discover insights.

Harvesting Insights

Synthesise user research insights for data-driven decision-making.

Persona Development

Create user personas to represent key behaviours, needs, and motivations.

Brainstorm ideas

How Might We Questions

Reframe challenges into actionable, opportunity-driven questions.

Silent Brainstorming

Generate diverse ideas quickly by encouraging individual and team contributions.

Idea Prioritisation

Evaluate and rank ideas based on impact, feasibility, and alignment with goals.

Prototyping and testing

Prototyping

Create low-fidelity prototypes to test and refine ideas with users.

User Testing

Validate prototypes by gathering actionable insights directly from end-users.

Feedback Grid

Analyse and prioritise feedback to iterate on ideas and ensure meaningful improvements.

About

YOUR FACILITATOR

Alina Ghiur

Alina Ghiur is a dynamic and engaging facilitator with 18 years of experience in operations, transformation, and leadership development.

Proven Impact:

Successfully led 12+ organisational change initiatives, resulting in a 37% increase in operational efficiency.
Built and led high-performing teams across 8+ countries, achieving a 30% reduction in project turnaround time and a 40% improvement in customer satisfaction.
Designed and delivered impactful workshops for countless professionals, empowering them to embrace change, optimiae performance, and unlock their leadership potential.

An inspiring experience to unlock innovation

This programme is designed to ensure practical learning and immediate application. Participants will:

Collaborate with peers to solve real-world challenges using Design Thinking tools.
Engage in hands-on activities, brainstorming sessions, and rapid prototyping.
Leave with a toolkit of strategies to embed Design Thinking in their teams and organisations.

Are you ready to innovate?

This course is perfect for you if:

You’re a manager or team leader eager to solve challenges more effectively.
You want to empower your team with tools that drive creativity and collaboration.
You’re ready to adopt a practical, human-centred approach to problem-solving.