CREATE VALUE THROUGH UNDERSTANDING
With Design Thinking, your team will learn how to uncover deep customer-insights, develop unique concepts, and rapidly test prototypes with users and stakeholders to turbo-charge your growth.
Discover how to apply the mindset and practice the skills of a design thinker. Learn how to research, imagine, co-create and prototype better products, services, processes and experiences. Design Thinking harmonises the possibilities of people, technology, and business.
With Design Thinking, you can better understand customer pain points and address unmet needs. Mapping customer journeys and crafting personas highlights the possibilities of technology and clarifies the requirements for business success.
DESIGN THINKING IN 3 STEPS
HOW CAN DESIGN THINKING IMPACT YOUR ORGANISATION?
Future Proof Your Offering
Discover ways to sharpen your competitive edge across all touch-points of the customer journey including marketing, sales, operations, and support.
Transform your organisation through creativity and understanding. Turn empathy into a practical and productive exercise so you can develop solutions customers will love.
Innovate At All Levels
Empower talent at all levels to generate insights and solutions. Innovation doesn’t respect the hierarchy, and a great idea is a great idea whether it comes from the C-suite, HR or your intern
What your peers say
The program was relevant and, best of all, applicable. The participants enjoyed the manner in which the information was delivered and the friendly, open feel about the program. The activities were challenging and complemented the innovation content well. The program has resulted in increased self-awareness and an ability to assist others to be innovative. Thanks a million for a fantastic program.
We had engaged Human Inc to conduct the Design thinking and Agile programmes for our Consumer Banking Division. Christopher had taken the effort to understand our needs and was able to customise these two programmes for CIMB. The participants fund the programmes engaging and insightful. He had used appropriate training techniques and methodologies to keep the participants engaged
Invite Human Inc to deliver an inspiring keynote or a “talkshop” at your next luncheon or to kick-off an internal meeting.
Struggling for time and need a short but impactful intervention? Book a workshop for your training calendar.
Solution Design Lab
Research, design, build and test a solution prototype with real users in 5 days.