CULTURE, CAPABILITIES, CO-CREATION, COURAGE
Innovation and customer experience are no longer “nice to haves,” they’re vital to your organisation’s ability to succeed and sustain a competitive advantage. To transform your organisation and defend against competitors and disruptors, your leadership needs to understand the “hows” of innovation. Cx4 is an innovation strategy that focuses inward to develop the skills, capacities, and processes which drive innovative results.
Cx4 helps transform your organisation by mapping innovation related strengths and weaknesses, understanding and quantifying the impact of culture and processes so you can link these to your innovation strategy.
The Cx4 Innovation Strategy Lab is a focused and facilitated opportunity for leadership to understand how the four levers of Culture, Capabilities, Co-creation and Courage will impact innovation potential.
Impact Of Cx4
GAIN ACTIONABLE INSIGHT
Get a clear, aligned picture of the “as is” and “to be” for innovation in your company. Explore and understand your strategy on a deeper level.
IDENTIFY KEY STRATEGIES
Evaluate the drivers of change and make strategic decisions regarding the principal levers which will impact your organisation.
DRIVE UNIVERSAL ALIGNMENT
Develop a shared language and understanding of innovation within your leadership and organisation to achieve alignment.
What your peers say
The program was relevant and, best of all, applicable. The participants enjoyed the manner in which the information was delivered and the friendly, open feel about the program. The activities were challenging and complemented the innovation content well. The program has resulted in increased self-awareness and an ability to assist others to be innovative. Thanks a million for a fantastic program.
We had engaged Human Inc to conduct the Design thinking and Agile programmes for our Consumer Banking Division. Christopher had taken the effort to understand our needs and was able to customise these two programmes for CIMB. The participants fund the programmes engaging and insightful. He had used appropriate training techniques and methodologies to keep the participants engaged
Invite Human Inc to deliver an inspiring keynote or a “talkshop” at your next luncheon or to kick-off an internal meeting.
Struggling for time and need a short but impactful intervention? Book a workshop for your training calendar.
Solution Design Lab
Research, design, build and test a solution prototype with real users in 5 days.