Design Thinking

Design Thinking


Game-changing business value

With Design Thinking your team will learn how to uncover deep customer-insights, develop unique concepts and test rapid prototypes with users and stakeholders to turbo-charge your growth.

Course overview

Discover how to apply the mindset, the process, the skills and tools of a design thinker. Learn how to research, imagine, co-create and prototype better products, services, processes and experiences.

Design Thinking process

CUSTOMER centricity

With Design Thinking you can map and integrate the unmet needs of people, the possibilities of technology, and the requirements for business success.


Design thinking 3 steps


Future Proof Your Offering

By adopting Design Thinking you can discover new ways to sharpen your competitive edge across all touch-points of the customer journey including marketing, sales, operations, support

Drive Customer Centricity

Design Thinking provides a practical way to understand (empathy), build and deliver products and services that customers love.

Innovate At All Levels

A great idea is a great idea whether it comes from C-suite, HR or your security team. Engaged talent at all levels will generate the insights and solutions to set you apart.

What your peers say

Maria Dass

The program was relevant and, best of all, applicable. The participants enjoyed the manner in which the information was delivered and the friendly, open feel about the program. The activities were challenging and complemented the innovation content well. The program has resulted in increased self-awareness and an ability to assist others to be innovative. Thanks a million for a fantastic program.

Head, Regional Learning & Development

We had engaged Human Inc to conduct the Design thinking and Agile programmes for our Consumer Banking Division. Christopher had taken the effort to understand our needs and was able to customise these two programmes for CIMB. The participants fund the programmes engaging and insightful. He had used appropriate training techniques and methodologies to keep the participants engaged

Format Options

Human Inc Keynote


20-90 min

Invite Human Inc to deliver an inspiring keynote or a “talkshop” at your next luncheon or to kick-off an internal meeting.

Design Thinking Workshop


1-3 days

Struggling for time and need a short but impactful intervention? Book a workshop for your training calendar.

solution design lab

Solution Design Lab

5+ days

Research, design, build and test a solution prototype with real users in 5 days.


LinkedInLocalKL #6

#LinkedInLocal is a series of networking events spreading its wings around the world where LinkedInners like you and me, can meet up for no other reason than getting to know each other, to inspire, motivate and grow each other collectively.

This month our wonderful panelists on the 28th of July are:

Fui-Yu Choong, CEO and Co-Founder at KaodimMark Koh, CEO and Co-Founder at Supahands

Click here to find out more.

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